The 11:FS team have built, transformed, and benchmarked digital banks across the globe. Digging deeper than the press release, this is where we reflect on the hot trends and topics, and share the best of what we learn.

March 24, 2017

[video] Antony Jenkins: We Can Build a Better Banking System with Technology

Antony Jenkins, former CEO of Barclays, has spent 35 years working in large financial services institutions. He says that it struck him that, although there’s a lot of technology in banks, it doesn’t help much when it comes to improving the customer experience or lowering costs, and it hasn’t improved the reputation of banks within society. He founded 10x to create a new banking experience — one that is more diverse, open, and fair. In episode 229 of FinTech Insider, he talks to us about his new company, the future of banking, and the transition from running one of the biggest banks in the world to founding a startup.

March 24, 2017

The Race is On: How 3 Challenger Banks Plan to Win Customers (and Make Money)

Car race

Seven years ago, the first new retail bank in the UK in almost a century got its licence to open, as Chris Skinner noted in a recent blog post. Now, there are nearly 50 banks in the pipeline: app-only startup banks, foreign exchange payment cards, personal financial management apps, business accounts, and more. How are they all going to make money? And how will they differentiate themselves enough to win the hearts of customers? In episode 228 of FinTech Insider, we discuss with guests from FinTech challenger banks Fidor, Starling Bank, and Loot.

March 17, 2017

Strengthen Your Core or Suffer the Consequences

Core banking might not be the sexiest of subjects, but if you don’t get it right, your bank will suffer financially and lose its edge to the truly digital competitors coming your way. But how do you strengthen your core when you’re stuck with a Frankenstein legacy system? In episode 225 of FinTech Insider Insights, we break down what you need to do.

March 10, 2017

What You Can Learn from the FinTechs Building Africa’s Finance Industry

M-Pesa image

Africa is a vast continent, with huge distances between cities, large populations, and availability of financial services varying by country. Western tech startups and businesses often think of Africa as a complex and problematic place to launch products because of the lack of infrastructure – but that’s where the opportunity lies. Here are some great examples of innovation coming out of Africa that FinTech players globally should pay attention to.

March 7, 2017

6 Ways to Transform Your Bank – without Spending Billions


Spending billions on digital transformation  and bragging about it  seems to be the only game in town for large incumbent banks. But this spending hasn’t paid off, and financial institutions continue to battle a heavy fixed-cost base. You know digital transformation is critical, so how do you convince an incumbent bank’s CFO and CxOs that digital transformation doesn’t have to cost billions or take decades?

February 28, 2017 and Atom Bank – What’s Wrong with the World, Mama?

Last week, a shock wave tore through the heart of FinTech after Sky News broke the story that UK challenger Atom Bank hired Black Eyed Peas frontman to ‘act as a consultant and board adviser as it seeks to differentiate itself in an increasingly crowded sector.’ In 2017, is influencer marketing or celebrity consulting a viable strategy for a digital bank? Or is this a middle aged misstep by bank execs trying too hard to be cool?

February 27, 2017

[video] How WeChat Used Viral Promotion to Become a Financial Services Instrument

James Lloyd, Asia-Pacific FinTech Leader, EY

60% of time spent on the internet in China is on WeChat. For young people, this is their primary gateway to financial services. In fact, in China, more transactions now occur, by volume, through non-banks than through banks. James Lloyd, Asia-Pacific FinTech Leader at EY, talks to us about how tech companies like WeChat are filling market gaps left by the banks.

February 22, 2017

[video] The First 5 Steps to Transform Your Bank

David Brear at FinTech Oulu event 17.1.170

At 11:FS, our mantra is digital banking is only 1% finished – meaning we’ve got a long way to go before banking becomes truly digital. This is an exciting place to be, but how will we get there? 11:FS CEO David Brear answered that question at the Technology Disrupting Finance conference in Oulu, Finland. Watch his keynote here and read 5 takeaways below.

February 21, 2017

UK ​Banking: How Are You Sleeping?

If you’re a banker, particularly a retail banker, last year was like the longest pre-fight build up we’ve ever seen. Unless you’ve been living under a rock, you will know that this year four new challenger banks will finally come to the UK market in the form of Monzo, Atom, Starling, and Tandem. They were the constant drum beat in the background while you were making your roadmaps and planning your transformations; the constant understanding that winter was coming.

February 20, 2017

Banking APIs Aren’t about Tech or Banking

Banking APIs aren't about tech or banking

I’m sure that you’ve seen the same presentations that I have. An expert from a large consultancy stands up and his first slide says “API stands for Application Programming Interface”. He continues with a description of new regulations (PSDII / CMA) and describes the technology that will let customers give third parties to access their banking data and trigger new transactions. That’s all true, but it’s a mistake to start there, it leads in the wrong direction.